Direct Drive Washer Help Inglis, Whirlpool, some Kenmore. Having trouble knowing which Whirlpool, Inglis or Kenmore washer you have, please pull out your washer a little and look at the back panel to see which style of washer you have.then see picture here, the picture will help you find out if you have a belt drive or a direct drive. You can only run the Clean Washer cycle with the tub empty. Remove any clothes from the washer and restart the Clean Washer cycle. If you had no clothes in the washer when starting the Clean Washer cycle, then you'll likely need to replace the spin bearing because the bearing isn't allowing the.

Inglis, Whirlpool, some Kenmore..

Having trouble knowing which Whirlpool, Inglis or Kenmore washer you have, please pull out your washer a little and look at the back panel to see which style of washer you have..then see picture here, the picture will help you find out if you have a belt drive or a direct drive.

Always remember Electricity is dangerous and should be treated with respect.

Please pick a topic by Make and or problem..hope you find this helpful :-)

Inglis, Whirlpool, Kenmore Direct drive washers:

This machine is a forward/reversing style of washer. The motor drives one direction to wash, stops, reverses and goes the other direction to spin and pump. The timer is responsible for cycling the motor back and forth. As the 'direct drive' name indicates, there is no belt on this machine, but it has a coupler between the motor and the gear box. Most ( not all ) direct drive washers are a neutral drain washer, means the timer allows the washer to pump out the water and then the timer pauses ( stops ) the washer so the neutral drive in the gearbox can reset for spinning, and when the timer allows the washer to start back up again the pumping will continue and spinning will occur. You should be able to see the pauses on the washer wiring diagram flow chart.

Common problems with Inglis, Whirlpool, Kenmore style of washers: disconnect power first

Washer/motor runs but wont agitate or spin:

this is often a broken motor coupler. See how to take apart info.

Leaks water:

Check the pump first. The fill valve and hoses may be the next step. See how to take apart info. With the use of plastic drain hoses on many machines today, this has become a common leak trouble maker. The drain hose can rub the wall or a pipe and this will rub a hole in the drain hose.

Washer has trouble agitating:

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Check the agitator dogs inside the top of the agitator, they are bad for wearing out, sometimes the agitator may only agitate one way when the dogs are worn out. This is an instruction sheet that came with the last parts I ordered for a Whirlpool/Inglis style direct drive washer agitator.

Washer spins and agitates at the same time:

Unfortunately this is often a bad gear box transmission.

Gearcase for direct drive washer

Washer wont run or spin:

Check the lid switch and lid switch wires first, Picture. Make sure the lid switch 'clicks' and you should test it with a ohm meter. The timer is suppose to allow a 'pause' before the machine can switch into pump and spin. If the timer misses this pause, the washer may not spin = new timer time. For some 'how to test' for a no spin problem, please see here. Burnt wire ( esp at the motor ) can stop the washer from running. The start capacitor can prevent the motor from running, the start capacitor can be beside the motor, or up in the consol area. How to ohm meter test a capacitor.

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Whirlpool Duet Washer Manual

Bad cord or house fuse, try a radio in the washer power outlet to make sure it is live.

Timer wont advance:

Locate the 2 small black wires going to the timer motor, check these with the washer running for 120 volts. Power there and the timer won't advance = a bad timer.

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Missing cycles or timer stalls in middle of cycle:

Often this is a timer contact problem, remove power, access the timer and remove metal or plastic cover. Look for blackened or burnt contacts. If the timer contacts are pitted black or burnt, replace the timer. If you have to 'wiggle' the timer knob to make the washer work, this is another timer problem, new timer time. New picture of a timer with a burnt contact is here. If your timer is moving part way through the cycle and then is stopping in certain parts, this link here may help you out.

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Inglis, Whirlpool, Kenmore Direct drive washers: - Noises

Sometimes something works it's way into the pump assembly, this will make a clicking or scraping noise. When the motor drive coupler starts to wear down, the washer may also become noisy. Loose tub nut and drive block will be noisy in the spin only. See how to take apart info.

Inglis, Whirlpool and Kenmore direct drive washer- useful parts breakdowns.

One the base...

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Two the clutch...

Three the tub...

Four the top...

Five the brake assembly...

Six the transmission/gearbox...

So your Duet washer has a gremlin?! Well that happens, a little too frequently if you ask me..
The good news is Whirlpool Duet washing machines have a diagnostic mode to help troubleshoot what's the problem with your washer.
Here's the tricky part… There have been several washing machines that Whirlpool has chosen to name Duet. The Whirlpool think tank must be music lovers or something… This Duet washer repair guide is for the latest direct drive version.

Troubleshooting Common Duet Washer Problems

Duet Washer Won't Turn On

1. Unplug the washer for 30 seconds to attempt to reset the Duet washer control.
2. Attempt a Duet Washer Quick Diagnostic Test
3. Check the power supply at the wall with some other device. If the wall plug has power..
4. Check the Duet Line power filter
5. Check power at the control.

Duet Washer Won't Start

1. Unplug the washer for 30 seconds to attempt to reset the Duet washer control.
2. Attempt a Duet Washer Quick Diagnostic Test
3. Does The Washer Have Power? => No Look at 'Duet washer wont turn on' (one up)

Duet Washer's Door Won't Lock

1. Unplug the washer for 30 seconds to attempt to reset the Duet washer control.
2. Attempt a Duet Washer Quick Diagnostic Test
3. Check the Duet door lock. (Duet Door Lock Check)

Duet Washer's Door Won't Unlock

1. Unplug the washer for 30 seconds to attempt to reset the Duet washer control.
2. Attempt a Duet Washer Quick Diagnostic Test => Washer will not do a Duet Washer Quick Diagnostic Test
3. You can manually unlock the washer by removing the top (remove screws on the back of the top panel and slide the top panel back to lift off. then with the washer unplugged reach down and pull a small ring on the top of the door lock to manually open the door lock.
4. Check the Duet door lock (Duet Door Lock Check)

Duet Washer Won't Fill

Start with the easy stuff…

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1. Unplug the washer for 30 seconds to attempt to reset the Duet washer control.
2. Check your home water valves
3. if your fill hoses have a flood stop check valve turn the water off, disconnect the hoses and run a little water into a bucket. Then reconnect the hoses to your washer and do a Duet Washer Quick Diagnostic Test.
4. Check the Duet water valves (Duet Washer Valve Check)

Duet Washer's Drum Won't Rotate

1. Unplug the washer for 30 seconds to attempt to reset the Duet washer control.
2. Attempt a Duet Washer Quick Diagnostic Test
3. Check the Duet Motor and motor control unit (Duet Motor Check)

Duet Washer Leaking

The most common cause of a Duet washer leaking is a hole in the washers door boot / bellows. However, a leak can come from many of the washer's parts. the best way is to narrow your problem down… is it leaking all the time, even when the washer is off? (valve or water supply) or only when the washer is running? (hose, drain pump, door boot / bellows) Visually inspect the washer for the source of the leak… be careful of moving parts that may remove your parts!

Duet Washer Vibration

1. Make sure your Duet washer is on solid footing… can you rock the washer by pressing on one of the corners.(adjust the washer legs)
2. Does the washer go out of balance EMPTY during a Duet Washer Quick Diagnostic Test? No => What if you have a heavy load of like items (all towels) on a short normal cycle? If it can balance an all towel load, your problem is probably load related. (Read the users manual) If it is off balance empty or the all towel load went off balance move to step #3.
3. Press down on the inner drum and feel for a popping movement (The inner drum support may be broken… this is bad) Try rotating the drum a few degrees and try several times… the inner and outer drums should move together as a unit. Sometimes the three point support that suspends the inner drum inside the outer drum can crack. If there is movement you may need a new inner wash drum.
4. Unplug the washer and remove the back panel to check the tub shocks. They should all be attached.
5. If all that checks out your probably safe to replace the washer's shocks.

Duet Washer Not Cleaning Well

Your washer can get extremely nasty inside in places you can't see. Try leaving the door open a crack when the washer is not in use and make sure to use the Clean washer cycle from time to time. Run a Duet Washer Quick Diagnostic Test and make sure that the washer is mechanically working correctly. If it is then you may want to try a different detergent.

Whirlpool Duet Direct Drive Manual

Stinky Duet Washer

Whirlpool has made big improvements with the new Duet washers to reduce odors with an improved venting system. Hoverer, the clean washer cycle is there for a reason! Your washer can get extremely nasty inside in places you can't see. Try leaving the door open a crack when the washer is not in use and make sure to use the Clean washer cycle from time to time.

Duet Washer Won't Drain

The most common Duet washer problem

Whirlpool Direct Drive Front-load Washer Washer User Manual Pdf

1. Unplug the washer for 30 seconds to attempt to reset the Duet washer control.
2. Enter the Duet Washer Diagnostic Mode and check for error codes.
3. If your Duet washer has an F9E1 or SUDS error code (long drain) you may want to skip passed all the fill steps to step C07 (to test the drain pump.) This will hopefully keep your beloved Duet washer from filling with more water that it can't drain. You can't skip C00 (Door Lock) and C03 (Dispensing System) and go strait to testing the drain pump.
4. The best way I have found to deal with the water when your washer's drain pump isn't working is to use a shop-vac and pull from the drain hose. If that works the your pump is highly suspect. If it doesn't work then you almost certainly have a clog in your Duet washer's drain system and the pump may be fine.
5. If you can hear that the pump is trying to drain, you know it's getting power from the Duet control like it should. Remove the pump and check for blockages. If the drain pump is not even trying to run you will need to check power supply to the pump for 120VAC when it should be draining. at the Duet control's DP2 connection and at the drain pump.